Frequently Asked Questions
If you can’t find a answer that you’re looking for, feel free to drop me a line.
Frequently Asked Questions About Projects
How long does it take to design and develop a website?
- Static Website (90 days)
- Static Website – Mobile-only (45 days)
- eCommerce Website (120 days)
- Landing Page (30 days)
- Landing Page – Mobile only (14 days)
Note: Turnaround times are estimates and can fluctuate from project to project.
What do you need from us to get started?
To get started on your project there are a couple things I need from you immediately.
1.) Signed Contract
2.) Deposit
To physically start on your project immediately, I will need the following:
- Branding guidelines
- Your company logo in various formats (.jpg, .png, .svg, .eps, .gif)
- Comparative website samples
Will my website be mobile-friendly?
Yes, your website will be mobile-friendly. The future is handheld and my clients see a minimum of 60% of their traffic coming from mobile devices, so I build websites with a mobile-first approach. (article)
Can I update the website myself after it's built?
Absolutely! I build my client’s websites typically using WordPress or the combination or WordPress & WooCommerce, a powerful content management system (CMS). After your site is complete, I can provide training so you can confidently manage your own content, such as:
- Updating products in your eCommerce store
- Publishing blog posts
- Editing page content
Websites like WordPress powered by Elementor, Webflow, Shopify, and Wix are designed to be intuitive; making it easy to use once you get started. However, having someone handle the maintenance of your website ensures that it remains visually intact and consistent, secure, up-to-date, and fully functional without you having to worry about the technical details when something breaks.
For dedicated monthly, bi-weekly, or weekly maintenance packages, visit: https://detroix.com/website-maintenance-and-support-plans-in-michigan/#security-plans
Do you provide website maintenance after the site is Live?
Yes I do.
Backend & Security Integrity Update Plans – The security integrity plans are related to WordPress Plugin Upgrades, Theme File Upgrades, Security Patches, Database Upgrades, Daily Security Scans, and Emergency Support/Restore if your website is hacked. (details here)
If you decide to maintain your investment yourself, the risk is yours to take, but if you need non-contractual assistance you can find those rates, here.
Can you redesign my current website?
Maybe. Not to confuse the matter but, allow me explain…
Using the word “redesign” would mean to simply change the appearance of your current website that may be built in an outdated language or .
Example: Many small business websites are still in HTML formats from the 2008-2010’s. In this case, a redesign would not be recommended. Rather a complete overhaul, design, and development on a modernized operating platform would be highly suggested and beneficial for a plethora of reasons.
If your website is already found on WordPress, Webflow, Shopify, or Wix, I can certainly redesign your website. Get a FREE proposal.
Do you write the content for my website?
Copywriting optimized for SEO is a service I do provide if needed in our project.
Will my website be SEO-friendly?
If you contract me to provide copywriting services, yes, your website will be SEO-friendly.
Can you integrate third-party tools or software into my website?
Yes, I can integrate third-party tools or software into your website. This is a very common service I provide to small business owners across the nation. Please refer to the Hourly Security & Website Maintenance Plans, here.
Do you provide hosting and domain registration?
Yes, website hosting options are available, here.
No, I do not provide domain registration services.
What platform will you use to build my website?
I use a variety of platforms because each platform offers a different experience that will depend greatly on the client’s needs and desires.
Supported Platforms: WordPress / WooCommerce Powered by Elementor, Shopify, Webflow, and Wix
Will my website be secure from hackers and malware?
Detroix Digital has partnered with Monarx, a leader in website and server security, which delivers robust, malware detection and protection modes to its VPS Hosting and Dedicated Server customers. This partnership enhances security by providing real-time threat detection and elimination.
For absolute protection and peace-of-mind, consider a Backend & Security Integrity Update Plan.
Frequently Asked Questions About Billing
How much does a website cost?
Website costs start as low as $1,699! For more information, go here: https://detroix.com/website-design-and-development-services-in-michigan/
Do you require a deposit to start work?
In order to start work on a project, a deposit and a signed contract is needed.
What payment methods do you accept?
Accepted payment methods are: Visa / Mastercard, Check, Direct Deposit, Zelle, and PayPal.
Do you offer payment plans?
Payment plans are available.
Are there any ongoing costs after the website is built?
If your website is WordPress based and you decide to have your website hosted on my private server, the only ongoing cost would be Hosting, which starts at only $36.99/mo.
Optionally, but highly recommended, protect your investment and online business by choosing a Backend & Security Integrity Update Plans.
Do you charge hourly or per project?
I charge by the hour or per project.
What if I want additional features after the project starts?
If you need additional features after a project starts, we will asses the anticipated labor hours needed, adjust the contract and invoice details, and continue.
Do you offer refunds?
Refund are agreed upon after review and discussion.
What happens if I decide to cancel the project?
If you decide to cancel a project, your deposit is lost and project is stopped immediately.
Do you offer website maintenance packages?
Yes, please refer to the Website Support, Security, and Maintenance for Small Businesses page.
Can I move my website to another provider later?
Yes, you can move your website to another provider later. You are the owner of your data, when you want it, you can request it.
Website Transfer services are available upon request. ($399)
Hosting costs are not prorated and refunded if a decision of this nature is acted upon.
Do you provide an invoice and contract before starting?
Yes.
What happens if I don't pay on time?
Depending on the service, invoices will have a 7-day, 14-day, or 30-day payment due date.
Annual Hosting Renewal:
Annual renewal notices / invoices are sent 30-45 days in advance. If invoice is not paid by the indicated due date, the associated account will be suspended (website taken offline), a late fee of $15 will be added to the original invoice, and a $75 reinstatement fee will issued in order to reactivate the account.
If reminders are ignored and the invoice remains unpaid for longer than 14-days, the associated account, including email addresses and messages will be removed. A full backup of the website will be prepared and a delivery request can be made. (Delivery Fee – $299)
Website Support, Security, and Maintenance Plans:
If you’re subscribed to one of my plans, you’re welcome to cancel at any time – they are month-by-month terms, but if your payment isn’t made on time, a late fee of 5% will be added to your next billing cycle.
If your invoice goes unpaid for 5 days, your plan will be canceled and you will have to reactivate your plan.
Miscellaneous Micro Jobs:
These jobs are typically paid in advance, but if not, 5% applied if paid up to 7 days after, an additional 10% applied if paid up to 30 days after due date.
