Website Support, Security, and Maintenance for Small Businesses
Experience a peace of mind with Flexible Website Maintenance Services from Detroix Digital. Michigan Businesses have counted on me for website maintenance needs for the past 15 years. Make a request for a proposal to start protecting your website!
Trusted Partners
What is included in website maintenance services?
As a trusted advisor, Detroix Digital supplies your business a comprehensive and personalized website maintenance plan that enables you to give a quick, safe, and flawless online experience. Additionally, as a full-service digital marketing firm, I provide turnkey solutions for enhancing the performance of your website. Find out immediately more about the features that Detroix Digital website maintenance plans include:
Regular Updates
With regular updates, which happen during business hours, I keep your website functional and secure for users. Whether you’re looking to add new images, delete page copy, or modify a link, my website maintenance services offer what you need.
For a quick summary, here are some examples of updates included in my packages:
- Text: Additions or deletions.
- Photos: Additions, deletions, and basic retouching.
- Pages: Additions or deletions using existing page design.
- Navigation: Basic navigational changes (add, move, or delete an item in the navigation).
- File downloads: Additions or deletions of PDFs and other documents.
- Videos: Insertion or deletion of a pre-edited video.
- Links: Additions or deletions.
- Color and background images: Changes or replacements.
If you have questions about regular updates, feel free to contact me online for more information.
**This is an example of services included in the Design & Development Update Plans and is not a complete list.
Tech Support
As a part of Detroix Digital website maintenance plans, your company also receives access to stellar tech support. With my expertise, your business can get help with a variety of challenges, like setting up email.
In addition to tech support, your company can also submit a consulting request as a part of your website maintenance services. Whether you have questions about creating a new contact form or adding a new page to your navigation, I can provide your business with a helpful perspective.
WordPress Maintenance
Many businesses use WordPress as their CMS, which is why my website maintenance plans include WordPress support. As a part of your package, my WordPress website company takes care of WordPress upgrades and security patches for your company.
I know... cut to the chase. Let's talk pricing.
Here are the website maintenance service plan’s offerings.
The website maintenance service plans from Detroix Digital offer the ideal fusion of possibilities. Choose from one of my pre-made hourly, monthly, or after-hours plans, or work with me to create a plan that is tuned for your website. Find out below how to create a tailored website maintenance package.
Custom Website Maintenance Plans
as low as $199/mo.
How pricing is determined...
- Discover your business goals
We’ll learn about what you are hoping to achieve as a company — short- and long-term — to create a website maintenance plan that works towards your goals.
- Analyze your market
We’ll do a deep dive into your competition — both as a business and within search, specifically — to determine the best action plan.
- Review your strategic objectives
What key objectives are on your roadmap? Double down on content production? Launch a new product line? We’ll create a plan that aligns perfectly.
Inclusive in all plans
- Daily full-site backup and storage
- Daily security scans
- Urgent support for website hackings
- Security patches and CMS upgrades
FAQs about website maintenance services
Professional services are available for managing a website’s functioning and security. Although businesses can ask for 24/7 support in maintaining their site, the majority of site maintenance services work on a monthly or hourly basis.
Costs for website maintenance range from $18 to $25 per hour, or $35 to $5000 per month. The location, site requirements, and service plan of the supplier will all affect how much your company will spend for site maintenance services.
It’s critical to comprehend what your plan comprises if you’re investing in website maintenance services for the first time (or moving providers). By doing so, your firm will be able to decide which site maintenance strategy is appropriate for it while also ensuring that you receive the assistance you require.
Here are a few instances of what is not included within website maintenance services:
- Header & Footer Navigation Redesign
- Multimedia Creation & Edits
- Content Marketing / Writing
- New Website Functionality
- Website Redesigns
- Interactive Features
- SEO
Standard package pricing
starting as low as $199/mo.
View all of the deliverables for website support plans
Backend & Security Integrity Update Plans
The security integrity plans are related to WordPress Plugin Upgrades, Theme File Upgrades, Security Patches, Database Upgrades, Daily Security Scans, and Emergency Support/Restore if your website is hacked. (details below)
| Included Labor Hours: | 2 hrs. | 4 hrs. | 8 hrs. |
| Recommended for: | Static Website | eCommerce / WooCommerce | eCommerce / WooCommerce |
| Custom & Dynamic functionality | Custom & Dynamic functionality | ||
| Maintenance Frequency: | |||
| UX Design, Website Maintenance, Project Management, Visitor & UX Analysis, Client Support, Web Development & Web Infrastructure Hours | Additional cost: $65/hour | Additional cost: $65/hour | Additional cost: $65/hour |
| WordPress Weekly Upgrades/Security Patches | ($65/hour billed in .5 hour increments for code rewrites/fixes to source or website frontend impacted by security patch updates) | ($65/hour billed in .5 hour increments for code rewrites/fixes to source or website frontend impacted by security patch updates) | ($65/hour billed in .5 hour increments for code rewrites/fixes to source or website frontend impacted by security patch updates) |
| WordPress & WooCommerce Quarterly Upgrades/Security Patches | ($65/hour billed in .5 hour increments for code rewrites/fixes to source or website frontend impacted by security patch updates) | ($65/hour billed in .5 hour increments for code rewrites/fixes to source or website frontend impacted by security patch updates) |
|
| Daily Security Scan | |||
| If applicable: Daily full-site backup and storage at 3rd party location(for easy restore) | |||
| Urgent Support/Restore if Website is Hacked | |||
| If 1 business day turnaround is requested | $140/hr | $140/hr | $140/hr |
| Monthly Investment | $199 | $299 | $599 |
Design & Development Update Plans
Design and development update plans are great for businesses that regularly update their website on a monthly basis. Find the plan that best fits your needs.
| Recommended for: | Standard Websites | Standard / eCommerce | Standard / eCommerce | Standard / eCommerce | Standard / eCommerce |
| Light Custom & Dynamic Functionality | Medium Custom & Dynamic Functionality | Heavy Custom & Dynamic Functionality | |||
| Website Updates M-F 8am-5p EST | |||||
| Plan hours (includes web design, web development, project manager support) | 4 hours/month | 6 hours/month | 16 hours/month | 28 hours/month | 28 hours/month |
| Typical hours spent on proactive UX testing, performance monitoring analysis & reporting, strategy planning | ~6-8 hrs (of the 16 monthly hours) | ~8-10 hr (of the 28 monthly hours) | ~8-10 hr (of the 28 monthly hours) | ||
| Unused hours roll to the next month | |||||
| Remaining month hours spent on strategy execution & client request | |||||
| Communication & project management portal | |||||
| One time server migration (if needed) | |||||
| Dedicated UX Analyst | |||||
| If 1 business day turnaround is requested | Included with 50% Expedition Multiplier Applied to Hours Used | Included with 50% Expedition Multiplier Applied to Hours Used | Included with 50% Expedition Multiplier Applied to Hours Used | Included with 50% Expedition Multiplier Applied to Hours Used | Included with 50% Expedition Multiplier Applied to Hours Used |
| Prioritized turnaround times above non-plan hourly Interactive plan customers | |||||
| Emergency Evening Support M-F 5p-9p EST | |||||
| Emergency Weekend Support Sat-Sun 9a-5p EST | |||||
| Monthly Investment | $260 | $390 | $1,040 | $1,820 | $3,820 |
Hourly Security & Website Maintenance Plans
Also provided are hourly web maintenance services if your business doesn’t require the regular upkeep of a monthly subscription. View pricing and hourly website maintenance plans:
Attention: It is highly recommended that a regular maintenance plan is selected for businesses running an eCommerce website.
| Billing | Billed in 30 min. increments | Billed in 30 min. increments | Billed in 30 min. increments |
| Minimum Service Request | 1 hour | 1 hour | 1.5 hours |
| Online Customer Support System | |||
| Standard Rate | $65/hr. | $65/hr. | $65/hr. |
| Urgent / Next-Day Rates | $140/hr. | $140/hr. | $140/hr. |
